Novant Health Urgent Care & Occupational Medicine - Matthews at 9600 East Independence Boulevard, Matthews, North Carolina.

You do not want to come here on a Sunday. We were here Friday evening with my youngest child and got in and out in 30 minutes. But when my oldest child showed flu symptoms Sunday morning, we had to wait until the office opened at 1:00. We arrived at 1:20, but did not get checked in until an hour later. There are signs posted in the lobby stating to let someone know if you have been waiting over 30 minutes. After waiting 45 minutes, I go check with the ladies up front to check on our status. The staff did not appreciate my inquiry. In fact, they were rather rude about it. This was a completely different experience from the one my family had Friday. No one wants to come here on the weekend, but things like the flu don't wait until Monday-Friday, 9:00-5:00...so here we are. My advice is to go to another Urgent Care on Sunday. It will be crowded and the front office staff unfriendly. The nurses and doctors were friendly, and did a great job making my children comfortable while they were here.